A digital art of Giovanna, she is white woman, with curly long ginger hair, wearing a light blue turtleneck. In front of her face appears a lines simulating a facial recognition screening, under it is written "new recruit identified"

Dear, Recruiter

I'm a master's student researching the latest techniques in UX for products and services enabled by machine learning (ML). I'm seeking an internship in UX Research or Project Management.

Check my

Career Achievements

Design Skills

ML Knowledge

Getulio Vargas Foundation

Senior Strategic Designer 2020-21

Brazil's Federal Senate

Service Designer 2019-20

Service Design Intern 2017-19

Design Skills

My professional projects are protected by NDAs. Therefore, I present in this section my student's projects.

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Byeboard

Problem Identified

Leroy Merlin's HR had limited understanding of employee exiting reasons, affecting retention and referral rates.

Tested Solution

An app that enhances the offboarding experience and discreetly collects exit feedback to provide HR with insights.

Impact

An increase of 39% in former employee recommendations.

Learn more ->

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In the image there is a computer silver monitor displaying a login page of the company Leroy Merlin.

Foodflow

Problem Identified

Food aid NGOs struggle with instability and unpredictability of food donations.

Tested Solution

An app that helps NGOs know in advance the donations they will receive, so they can plan effectively and maximize their impact.

Learn more ->

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In the image there is a computer silver monitor displaying a login page of the company Leroy Merlin.

Mōwa

Problem Identified

Crowding in open offices will compromise students' and workers' concentration and productivity.

Prototyped Solution

A smart device that provides on-demand isolation for individuals and groups, without creating physical barriers.

Learn more ->

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The image displays 4 mobile screens of the same App, called Mowa. They are all in beige and brown shades, the first has the logo of Mowa, the second is a screen to scan a QR code, the third, there are some pictures and a player, the fourth there are controls to customize the player.

Pomar Solidário

Problem Identified

Residents of the Park Way neighborhood had significant food waste from their amateur production.

Implemented Solution

A food-sharing network that enables neighbors to trade produce and donate it to local NGOs.

Learn more ->

Speculative projects

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In the image there is a computer silver monitor displaying a login page of the company Leroy Merlin.

Mōwa

Higher Education in 2030

Problem Forecasted

Crowding in open offices will compromise students' and workers' concentration and productivity.

Prototyped Solution

A smart device that provides on-demand isolation for individuals and groups, without creating physical barriers.

Learn more ->

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The image displays 4 mobile screens of the same App, called Mowa. They are all in beige and brown shades, the first has the logo of Mowa, the second is a screen to scan a QR code, the third, there are some pictures and a player, the fourth there are controls to customize the player.

Mnemo

Grieving in the AI age

Hypothesis Investigated

Could AI be effectively utilized to assist individuals in coping with grief?

Tested Solution

An immersive tribute experience where one's family can where one use one's lifelong digital footprint to

Coming soon ->

Machine Learning Knowledge

Research Papers


01

Virtual Assistants for Older Users

Enhancing Unobtrusive Home Technology Systems with a Virtual Assistant for Mood and Social Monitoring.

Read it on Springer


02

Extended Realities in Education

Improving students' and professors' experience through virtual and augmented reality in higher education.

Read it on IATED


03

Machine-led Services

The implications of Machine Learning in digital services: machine-led encounters, interactions, and experiences.

Submitted to JSR, awaiting Editor's Decision


04

AI Bias in Digital Services

The role of product and service designers in launching more inclusive machine learning-enabled digital services.

Preprint, open access.

Certificates

Python for everyone

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